One-time online payments are available for New York Life policies. For other carriers, pay by mail.
Download a copy of your group certificate as a PDF. Pick your plan below and download.
Need to change your address, beneficiary, or other policy details? Get in touch and we’ll walk you through it.
Pick the method that works best for you. Each only takes a couple of minutes.
Use our secure payment portal. Be prepared to provide the member’s name, reference number, and payment identifier.
We proudly accept these major providers
Call our 24/7 telephone payment system. Be prepared to provide the member’s payment identifier.
Toll-free, automated.
Make your check payable to LifeHelp. Include the bill stub from your invoice or write your payment identifier on the check.
Allow time for postal delivery.
Hold a policy with a different carrier? Pay by mail, or call us and we’ll point you in the right direction.
Each plan has a standard certificate plus a Washington-specific version. Pick the one that matches your plan and state.
To view PDFs, you may need a PDF viewer. Download Adobe Reader if you don’t have one.
Term coverage for working-age members and their families.
Policy G-30181-0
Term coverage designed for members age 50 and older.
Policy G-30180-0
Term coverage with no medical questions during your eligibility window.
Policy G-30180-0-GIT
Can’t find your plan? Contact us, and we’ll help get you what you need.
LifeHelp can only take online payments for New York Life policies at this time. Should you hold insurance with LifeHelp for a different carrier, consider Paying By Mail, otherwise click "Begin" to proceed.
We’re available to provide help Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time.
One of our team members will get back to you as quickly as they can.
