— Billing & Payment Solutions

Custom billing & payment solutions.

Accurate, flexible premium billing for groups that don't fit the standard model.

Isometric — cluster of cube outlines

— Custom yet scalable

Group and individual billing, built to fit.

Tailored to each group. Scalable across your organization.

From premium calculations to invoicing, collections, and remittances — we handle the full billing cycle with precision. Whether it’s complex group structures, retirees, or employees on leave, we build it to fit while still following your rules instead of forcing you into a rigid system.

50+ years of premium operations

$100M+ remitted on behalf of carrier partners

Group Billing

We ingest your data, apply required calculations and group rules, and deliver clean, accurate invoices — on schedule, every time.

Individual Billing

Flexible direct bill options including paper, ACH, credit card, and auto-pay. Perfect for retirees, leave of absence, and other non-standard situations.

Remittance and Reporting

We can collect premiums on your behalf and deliver detailed, audit-ready reports with every remittance — saving you time and reducing reconciliation headaches.

— What's Covered

Every step of the premium cycle.

Built in collaboration with carrier partners over five decades — and refined every time a new edge case shows up.

Premium calculations

Group structures, age-banded rates, retiree pools — we model your rules and apply them consistently.

Invoicing & collections

We meet members wherever they pay – paper, electronic, ACH, credit card, auto-pay. 

Payroll reconciliation

Discrepancies between your bills and what payroll actually deducted — surfaced and resolved.

Audit-ready reports

Every remittance comes with the detail your accounting and compliance teams need.

— Contact Us Today

Every payment has a story.

Let’s simplify yours.  

Before you begin!

LifeHelp can only take online payments for New York Life policies at this time. Should you hold insurance with LifeHelp for a different carrier, consider Paying By Mail, otherwise click "Begin" to proceed.

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Billing Information

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If you have any questions, please feel free to call us at (800) 345-4543.

Case Study - Mercer OnePay Integration

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