Member Services - Change My Policy or Information

Changes to the group policies listed below can be made by completing the required form and submitting it to LifeHelp, the plan administrator.

Select the type of group insurance policy and desired change that you have:

Life Insurance

New York Life Insurance Company – 10-Year Term Life
New York Life Insurance Company – Affinity Term Life
AIG American General – Senior (50+) Term Life

Accidental Death & Dismemberment

New York Life Insurance Company – AD&D
Unum Life Insurance Company of North America – AD&D (Credit Union)
The Hartford – AD&D
American General – AD&D

Please print, complete, sign and mail the downloaded form to:

LifeHelp Insurance Administrative Services
6724 Lockheed Drive, Suite 1
Redding, CA 96002-9004

Forms for The Hartford or Unum may be signed and faxed to: (530) 223-7712
Forms for New York Life or AIG must be mailed to the above address.

If you are not sure what type of policy you have or from which insurance carrier, please contact Member Services at (800) 345-4543 from Monday to Friday, 5 a.m. to 5 p.m., Pacific Standard Time.