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The Evolution of LifeHelp

Established in San Jose, California in 1972 as an insurance agency to serve credit unions and their members, LifeHelp has evolved into a nationwide marketer and third party administrator of credit union, association, and employer sponsored insurance programs for major insurance companies. LifeHelp is agency licensed in all 50 states and TPA licensed in all states requiring one.

Now located in Redding, California, LifeHelp has more than 20 employees. With nearly four decades of experience, LifeHelp has earned a reputation for service, quality, and innovation. LifeHelp is privately owned.

Today, LifeHelp serves the following markets:

Life Insurance for Middle America

LifeHelp has continued to serve the market for which it was founded: low to middle income earners who need and want life insurance, but don’t know who to turn to for it. Historically, our easy to apply for life insurance programs have been promoted to members of credit unions through the mail. More recently, LifeHelp introduced the Agents on Call program, which features a website with live chat and an on-line term life quote engine and a toll-free call center, to support those who prefer shopping on-line and those who desire a personal consultation with licensed agent. This service is available to members of credit unions, employees of sponsoring employers, and clients of agents across the country that don’t specialize in life insurance.

Premium Administration

From billing to servicing, we handle a variety of administrative functions for insurance companies across the country. We make it easy for these companies to maintain their focus on what they do best, market and grow their insurance programs, while leaving the rest to us.

Core Competencies
  • Direct Marketing
  • Application Processing & Underwriting
  • Member Service & Record Retention
  • Premium Collection, Remittance and Reporting
  • Client Servicing & Reporting
  • Claims Processing
  • Licensing & Contracting
  • Privacy & Compliance